Novotel Évry Courcouronnes 4 stars

Customer review rating (ALL Rating) 3.8/5 862 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5 meeting rooms with natural light; 4,300 sq. ft. Can host up to 220 people

  • Fitness room, universal charging stations and self-service Tesla

  • Line 12 Tram Express from Évry-Courcouronnes and Massy station nearby

  • Spacious rooms that can accommodate families; free WiFi

  • Tasty, brasserie-style cuisine at L'Intermède restaurant!

Our accommodation(s)

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Hotel location

Novotel Évry Courcouronnes

3 Rue de la Mare Neuve, Lac de Courcouronnes
91080 COURCOURONNES
France

GPS:48.616784, 2.425259

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  862 reviews

TripAdvisor Rating  3.5/5  533 reviews

Nothing like the pictures they advertise….

TripAdvisor rating 2.0/5

Davewads Business - TripAdvisor review

When i arrived, after a long flight and journey from the airport, i was told “we don’t have your booking”, after we sorted that out I went to my room, 281. Well seeing the room, run down, old and worn I can only assume, they didn’t have my booking registered but as I had the confirmation they then had to allocate a room, one which was a back up in case of these situations. It was clean enough, but doesn’t look like it’s used often now. Old fashioned, Dust on table, fridge switched off, phone not connected. I wouldn’t recommend based on the room I had, which going by their pictures was nothing like they advertised. I don’t see a single picture with teal green on the wood chip wallpaper … I have had this hotel removed from the company’s travel system based on my stay.

Customer review rating 3.5/5

Mbg Business - Confirmed reviews ALL

Pleasant enough hotel. Comfortable clean room, however no USB sockets for phone charging which suggests they are quite dated now. Breakfast was good quality, but not enough staff to clear tables and replenish the buffet. Also Tuesday night was DJ night so quite noisy up to 10pm. The big surprise was how good the restaurant was - excellent food. Would recommend eating there even if not a hotel resident.

Dear MATTHEW B., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. We're pleased you enjoyed your stay, but we apologize for inconveniences like the lack of USB sockets and breakfast staffing issues. Your positive comments about our restaurant are appreciated. We want to assure you that we're actively working to address these issues and hope to welcome you back soon. Best regards, Djouhaina Bouhalfaya

Unfriendly staff

Customer review rating 1.0/5

H. K. Business - Confirmed reviews ALL

The staff was very unfriendly at the reception and at the restaurant. We had to chase the Restaurant waitress in order to get her attention. She was unwelcoming (not a smile) and we felt we were imposing. I was also given a “standard” old room (not renewed) for a 5 nights stay without the possibility to upgrade to the more recent rooms. Finally we had to “beg” to get our Accord welcome Free drinks

Dear Mr K. HABIB, We deeply regret the disappointing experience you had during your stay. Our team is addressing the issues raised, including the unwelcoming service. Please accept our sincere apologies, and we hope to have another opportunity to provide you with a much-improved experience. Best regards, Katleen BONDRY

Bad experience

Customer review rating 1.0/5

Abdelfettah B. Business - Confirmed reviews ALL

We stayed in the hotel for 5 nights, The manager was rude and unfriendly with us The breakfast is poor and mainly with sugary food The room are olds, the new rooms are kept for some customers Fit out works during my stay (this area should be closed at least ) However some positive feedback were: 1) the reception environment is very friendly 2) the location good

Dear JOHNMR A., Please take the time to tell us about your stay in our hotel. We regret to read that this one did not satisfy you. Be assured of our commitment to the customer satisfaction, we will study the dysfunctions you have encountered and will do everything possible to remedy them. We remain at your disposal if you wish to come back to us. Sincerely, Kat:leen BONDRY

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The rooms were better than Mercure Eifel.

Dear Imran A., Thank you for this very positive comment. It shows that our investment and work have been successful. This way your stay has reached your expectations and we are really glad about it. We will share your satisfaction with all the staff. We look forward to seeing you again soon. Sincerely, Katleen BONDRY

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Other web-users rate our hotel

  • 88 reviews 7.7/10 Location
  • 436 reviews 5.2/10 Room
  • 458 reviews 7.6/10 Service
  • 11 reviews 5.2/10 WiFi
  • 231 reviews 6.4/10 Food
  • 223 reviews 5.1/10 Comfort
  • 142 reviews 6.5/10 Breakfast
  • 134 reviews 5.1/10 Cleanliness

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