Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 9,817 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  9,817 reviews

TripAdvisor Rating  4.5/5  5,524 reviews

Certificate of excellence 2023

It’s ok but typical airport hotel with a captive market

TripAdvisor rating 4.0/5

colinm250 TripAdvisor review

Handy to international terminal when you need a stopover. Saves a trip to the city. If transferring to domestic terminal though allow 15 minutes to walk. Restaurant pretty expensive and some of the staff need a rev-up…..not everybody wants to be in slow mode.

Great stay

Customer review rating 5.0/5

Darren W. Solo - Confirmed reviews ALL

Like always, loved my stay, staff are excellent, rooms amazing.

Dear Darren, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Quick stop over between international and domestic flight

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Pleasant, was a room to sleep

Dear Andrew, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Well located - great stay for international flights!

Customer review rating 5.0/5

Sharon Families - Confirmed reviews ALL

A 2 night stay ..Front Desk service amazing - even when I messed my room booking ... a King Bed and not 2 King beds , nothing was a problem and it was quickly rectified. Polite, helpful and efficient staff. Also the restaurant staff - a pleasure to dine there.

Dear Sharon, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you acknowledging our Front Office staff, I will be sure to pass the compliment on to Lo'ai as well as our restaurant staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great location

Customer review rating 5.0/5

J. Couples - Confirmed reviews ALL

We had an international flight out of Auckland late evening, so we booked the Novotel for the night before plus late check out at 6pm. Literally across the road from the international terminal. Also across the road from the Skydive bus which gets you directly into the centre of Auckland for $18 ea. So we had a great day in Auckland (including getting the ferry to Devonport) and got back to the hotel to shower and rest before our flight. High standard of accommodation. Very quiet room. Extremely comfy bed. Perfect.

Dear J., Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,108 reviews 9.2/10 Location
  • 4,598 reviews 8.6/10 Room
  • 4,552 reviews 8/10 Service
  • 52 reviews 7.9/10 WiFi
  • 2,161 reviews 8.5/10 Comfort
  • 2,116 reviews 5.7/10 Food
  • 1,154 reviews 9.1/10 Cleanliness
  • 882 reviews 3.9/10 Value

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