Novotel Perth Langley 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 2.103 beoordelingen

Novotel Perth Langley - Image 1
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Omschrijving

Extras van het hotel

  • WiFi, werkruimte, iPod® dock, kabel tv

  • Panoramic city or Swan River views

  • Hedendaagse Australische keuken, lokale producten

  • Live muziek in de Ierse pub Fenians

  • Gratis stadsbussen voor de deur

Onze accommodaties

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Hotel locatie

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australië

Gps:-31.958731, 115.867767

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

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Meer informatie

ALL beoordeling  4.1/5  2.103 beoordelingen

TripAdvisor score  4.0/5  2.986 beoordelingen

Very underwhelming, not worth it.

Tripadvisor-waardering 1.0/5

Adam W Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

My traveling companion and I stayed here for a period of 5 days in mid March 2024. The hotel room I stayed in wasn’t at all good. The paint was peeling, the skirting board on the ceiling had a massive gap between the wall and it, the bathroom was dirty with the corners of the bathroom disgusting full of just dirt and the grout had a crack in in the shower and it appeared that it was covered over clearly not well. The bottom of the bath tub has a crack and hole in it so not good enough to have a bath in. The taps were very loose despite me telling reception about this and that they would get someone out immediately to fix, it doesn’t appear that even happened, I and my traveling companion felt that the attitude about that was very dismissive and disappointing. The hot water tap fell off every time my traveling companion and I got into the shower individually so around 8 or 9 times. The receptionist we spoke to was very defensive about our concerns and those concerns were very valid. You could take the hot water tap off which I would argue is a serious safety issue as pointed out to me by my travelling companion. I chose this hotel as it said it was a ‘4.5 star’ hotel this was anything but. I’ve stayed in a 3 star hotel in the past and 5 star hotel and if I’m honest this felt like a 3 star hotel at best, I mean I did get the standard room in the hotel however I’d still expect 4.5 stars right across the hotel clearly this didn’t happen. Novotel Perth Langley pride themselves on being a ‘Luxury 4.5 star hotel’ I’d seriously suggest that it isn’t. Another hotel chain I’ve stayed in in the past said they were a ‘Luxury Hotel’ and they were most certainly. One night we ordered room service, the Barramundi and chips were good but the Langley Club Sandwich wasn’t it was dry and was almost inedible and at $28 for it, there wasn’t from what I could see any justification for that price. The only redeeming features was that the bed was comfortable and the sky deck at the top of the hotel was good but these weren’t enough for me to rate this hotel above 1 star if I could give 0 stars I would do so without hesitation. Won’t stay here when I come back to Perth, this was the first time I’ve stayed in this hotel and this was the last time I would do so. Very disappointing and very underwhelming just not worth it.

Dear Adam Willis, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

No Service Hotel

Tripadvisor-waardering 2.0/5

1corokiwi Gecertificeerde beoordeling door TripAdvisor

Grossly understaffed resulting in no friendly warm interaction with customers, they are just going through the motions, obviously not happy in their work. This Hotel say they are 4.5 Star, well service is about 2.5 Welcome mat for Accor members but no staff told come over here. No help with bags, even when asked fir help due to husband being hospitalised. It's a room with a comfortable bed but it's the people that can make the difference.

Dear Michele Walker, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Comfy beds at least.

Tripadvisor-waardering 1.0/5

XQ99 Gecertificeerde beoordeling door TripAdvisor

Comfy beds thats about it. The rooms are massively outdated and need a refresh. Lack of plugs at bedside and lighting in the room made it frustrating. AC intake vent leaked and constantly dripped. Bathroom was too be expected for an outdated room, simply needs some TLC and deep clean. Once back home however in SA, the hotel tried to call me. Surely you would check on the state and time? but no name or extension was left on the voicemail, called the hotel back who didn't know how to help me and was advised to just wait for a call back tomorrow .... ugh. Same with their FB messaging who couldn't help. Why call me and leave a VM with no name or extension and give me the generic reception phone number?

Dear Rob Wright, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. We are sorry we have been unable to trace a call to you, as mentioned in our response to you on Facebook messenger. Our apologies for the inconvenience caused. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

Prima locatie

Avis-klantbeoordeling 4.0/5

Ariel Alleen - ALL bevestigde berichten

Last minute geboekt bij dit hotel door omstandigheden. Prima verblijf voor 1 week.

Mooi hotel, goed gelegen

Avis-klantbeoordeling 3.5/5

Frieda Stellen - ALL bevestigde berichten

We kwamen vrij laat aan, door onze vlucht. Ontvangst was heel koel en onverschillig. Ik had voor de kamer maar 1 persoon geboekt ipv 2. Ik had hiervoor een e-mail gestuurd, blijkbaar wist men van niets. Voor het ontbijt vroeg ik ook om dit aan te pass. Oke, I will do this. Niet dus... Toen ik vroeg of we nog iets konden eten, neen, gaat niet. ´s Avonds om 22u lees ik al de info meer op de kamer na een lange vlucht ... er was dus wel een service. ...

Geachte Frieda D., Wij stellen uw opmerkingen over uw verblijf in Novotel Perth Langley erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Nogmaals bedankt voor het delen van uw ervaringen. Hoogachtend, Mark Hardy Novotel Perth Langley

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 875 beoordelingen 8.4/10 Locatie
  • 1.552 beoordelingen 5.6/10 Kamer
  • 1.359 beoordelingen 7.7/10 Service
  • 56 beoordelingen 5.1/10 Wifi
  • 584 beoordelingen 5.1/10 Comfort
  • 534 beoordelingen 6.5/10 Netheid
  • 453 beoordelingen 7.3/10 Ontbijt
  • 393 beoordelingen 6/10 Goede prijs-kwaliteitsverhouding

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