Novotel Trabzon 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 515 beoordelingen

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Omschrijving

Extras van het hotel

  • Gratis WiFi, 26 inch lcd tv, slaapbank, werkruimte

  • Overdekt zwembad, tennis, fitnessruimte met uitzicht op de tuin, sauna

  • Turks en internationaal dineren op terras, bar

  • Ruime keuze uit multifunctionele zalen voor evenementen

  • 6 minuten rijden naar de luchthaven, 15 naar het stadscentrum

Onze accommodaties

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Hotel locatie

Novotel Trabzon

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 TRABZON
Turkije

Gps:40.97047, 39.837021

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

NOVIST RESTAURANT

Modern, informeel restaurant met zowel eigentijdse internationale gerechten als specialiteiten uit Turkije en de regio rond de Zwarte Zee.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  515 beoordelingen

TripAdvisor score  4.5/5  673 beoordelingen

Avis-klantbeoordeling 4.0/5

Jochem Zaken - ALL bevestigde berichten

Gewoon goed, kamers verouderd

Dear Jochem M., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M.Kıran General manager

Novotel needs to train staff about hospitality

Tripadvisor-waardering 1.0/5

niraj r Gecertificeerde beoordeling door TripAdvisor

If one needs to learn about 5star hospitality then this property is an institution because it teaches you everything "What not to do". No one smiles (receptionist, restaurant, room cleaning staff). I saw poor reviews related to this but thought it would have been a personal feedback but the service in this hotel is pathetic. Offcourse speaking English is not common in Trabzon but people outside in general are so nice and polite that they make an effort to help you and keep smiling and trying. To make things worse we are Vegetarians and to explain that to this 5star staff is to invite their rude stare "then why did you come here". Starts with the guy at the reception and the trainee and the bell boy (who stops in the room after getting luggage imploring you and almost threatening you for a Tip). I asked the trainee to show me an executive room and he says that we will give you the price difference and if you like it we will show you the room. The receptionist is a street smart alec who without speaking tells you that you better stay in the room that you have booked because you dont look the type who wants a sea side view. I changed to Ramada for additional 2 nights and thank god for it. Novotel needs to get their act together if they care for their brand. Why should smiling be such an arduous difficult task ???

Dear Niraj Rathi, First of all, thank you for choosing Novotel Trabzon for your stay. Comments form our guests are very important for us to help us increase the quality of our services. We would like to state that necessary training will be provided to our colleagues in line with your feedback in your comment. However, I must point out that your upgrade request was not fullfilled due to lack of availability and by the time of your arrival we had only suite rooms available which you did not want to cover the extra charges of suite room. Thank you once again for taking your valuable time and sharing your objective comments with us. Regards, M. Kiran General Manager

رائع

Tripadvisor-waardering 5.0/5

rabab a Gecertificeerde beoordeling door TripAdvisor

الفندق حلو ونظيف والبوفيه جدآ لذيذ والموظفه بشرى جدآ راقيه في التعامل وذوق وتتكلم لغه عربيه The hotel is nice and clean, the buffet is very tasty, and the employee, Bushra, is very sophisticated in dealing and taste, and she speaks Arabic

Dear Guest, We are happy to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team, especially Ms. Büşra.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, M. Kıran General Manager

جميل جدا

Tripadvisor-waardering 5.0/5

habib a Gecertificeerde beoordeling door TripAdvisor

الفندق حلو ونظيف والبوفيه جدآ لذيذ والأجمل الموظفه بشرى جدآ راقيه في التعامل ومن تركيا وبتتكلم لغه عربيه . The hotel is nice and clean, the buffet is very tasty, and the most beautiful employee is Bushra, who is very elegant in dealing and from Turkey and speaks Arabic.

Dear Guest, We are happy to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team, especially Ms. Büşra.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, M. Kıran General Manager

Mooi comfortabel

Tripadvisor-waardering 4.0/5

478gerd Zaken - Gecertificeerde beoordeling door TripAdvisor

Het is een mooi, schoon en comfortabel hotel met prima faciliteiten. Het restaurant is prima en een uitgebreid ontbijtbuffet. Prima plek om in CtrBzon te verblijven. Er zijn kamers met land en kamers met zeezicht. De laatste kan ik aanbevelen

Dear Guest, Thank you for choosing Novotel Trabzon as your home during your visit to Trabzon and also, we thank you very much for taking time to share your comments. It is nice to know that you enjoyed staying in our hotel. Looking forward to welcoming you back in Novotel Trabzon for your recent visit to Trabzon. Best Regards, Tuncay Beyaz General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 345 beoordelingen 9.4/10 Locatie
  • 500 beoordelingen 7.4/10 Kamer
  • 1.241 beoordelingen 9.1/10 Service
  • 50 beoordelingen 3.3/10 Wifi
  • 331 beoordelingen 8.7/10 Netheid
  • 315 beoordelingen 9.4/10 Eten
  • 208 beoordelingen 8.8/10 Ontbijt

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