Novotel Le Mans 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 1.234 comentários

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Descrição

Extras do hotel

  • Piscina e terraço totalmente renovados em 2018

  • Restaurante com vista para o jardim, a piscinae o rio

  • 315 m² de espaço para reuniões, até 200 pessoas

  • Chromecast em todos os quartos para compartilhar seus programas de seu smartphone

  • Perto do Zoo de la Flèche

Nossas acomodações

Localização do hotel

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
França

GPS:47.990715, 0.231485

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

LA CHICANE - BRASSERIE MAISON

Coma o que quiser, quando quiser. Culinária simples, saudável e saborosa. Serviço de buffet disponível a qualquer hora do dia para satisfazer suas vontades. Fuja de tudo no restaurante, terraço, bar ou em seu quarto.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  1.234 comentários

Classificação no TripAdvisor  3.5/5  843 comentários

Average

Classificação TripAdvisor 3.0/5

James B Avaliação certificada TripAdvisor

The outside of the hotel is dirty and uninviting. The main sign hasn't been cleaned in months and the path to the main door is dangerous and impossible to wheel a suitcase over? A small thing but seriously! Inside the main areas were clean and the restaurant wasnt bad ) no beef or veal on the menu which as the first table on a Saturday evening was poor. The toilets near reception were filthy and they looked like they hadn't been cleaned in weeks, plaster coming off the walls in the cubicle and dirty walls. Such a difference from the restaurant and communal areas. A lift that could only take 2 people - again not a huge issue but as a family annoying. The staff were very pleasant but someone needs to look at it with fresh eyes and focus on the basics of the user experience.

Hello, We would like to thank you for taking the time to provide us with feedback following your stay in our establishment. We have taken note of the points on which we can improve to ensure that your next stay goes as smoothly as possible and have shared them with the various departments concerned. We look forward to welcoming you back very soon, so that you can see the improvements for yourself, Best regards, Costumer team

Could do a LOT better

Classificação TripAdvisor 2.0/5

ladyscribe Avaliação certificada TripAdvisor

I use Accor group because of their reputation. Le Mans needs a better housekeeper. Superior room had net curtains hanging off the rail in several places and the windows were filthy. No tissues first night and just enough shampoo in shower for one of us to use. The bathroom had the holes in the wall where the hooks should have been and there was no full length mirror. Restaurant ok...first time no hard copy menus...you had to use a QR code to find them...but they were written on blackboards if you did not have a smartphone and owing to the number of times I saw the boards being taken to tables, that encompassed a lot of people. Breakfast good in supplies, but lots of ingrained dirt round the coffe machine base...legacy of quick and not effective cleaning.

Dear Guest Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Average stay, poor service in restaurant

Classificação TripAdvisor 3.0/5

jfarrell8 Família - Avaliação certificada TripAdvisor

Average hotel, rooms were ok, beds comfy but a very expensive restaurant for very average food and really poor service, Really just a stop off hotel for long drive to south of France. Ok for one night but eat elsewhere.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Le Mans. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous avons bien noté les points sur lesquels nous pouvons nous améliorer afin que votre prochain séjour se passe au mieux et les partageons avec l’ensemble de l’équipe. Nous espérons avoir le plaisir de vous revoir bientôt parmi nous afin que vous constatiez par vous même les améliorations. Bonne journée,

Muito bom

Classificação TripAdvisor 4.0/5

Laura G Avaliação certificada TripAdvisor

Gostei bastante do atendimento do staff, muito cordial e amigavel. O quarto era amplo, com cama confortável e lençois limpos. O banheiro, um pouco pequeno, foi suficiente para mim e meu marido. Recomendo!

Laura G, Merci pour le commentaire laissé sur Trip concernant votre séjour au Novotel Le Mans. Nous mettons tout en oeuvre pour que l'expérience de chaque client ressemble à la votre ... A très bientôt au Novotel Le Mans Jonathan Caupin Directeur

abaixo da media dos demais Novotel Franca

Classificação TripAdvisor 3.0/5

Luis Luca F Família - Avaliação certificada TripAdvisor

hotel com banheiros do quartos um pouco mais envelhecidos que o padrao da rede na Franca, o atendimento na recepcao um pouco mais lento e piscina suja e sem iluminacao para visualizacao noturna .

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement Cordialement

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 233 comentários 7.8/10 Localização
  • 702 comentários 5.7/10 Quarto
  • 710 comentários 8.2/10 Serviço
  • 16 comentários 7.1/10 Wifi
  • 435 comentários 5.2/10 Comida
  • 279 comentários 4.2/10 Limpeza
  • 275 comentários 7.2/10 Café da manhã
  • 257 comentários 5.7/10 Atmosfera

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