诺富特布里斯班南岸酒店 4.5 星

客户意见评级 (ALL 评级) 4.6/5 5,065 评论

保证最优惠房价
诺富特布里斯班南岸酒店 - Image 1
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诺富特布里斯班南岸酒店 - Image 3
诺富特布里斯班南岸酒店 - Image 4
38 Cordelia St, 4101 南布里斯班, 澳大利亚

描述

酒店其他优惠

  • 我们提供丰富的住宿选择，适合商务旅客、情侣和家庭旅客的需求。

  • The hotel features easy laneway access to the convention centre.

  • 酒店还提供可供轮椅轻松出入的舒适客房。

  • 每一套普通套房都设有独立休闲区和卧室，可欣赏布里斯班郊区的美景。

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

我们的客房

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酒店位置

诺富特布里斯班南岸酒店

38 Cordelia St
4101 南布里斯班
澳大利亚

GPS:-27.47748, 153.01734

电话
传真 +61 7 3295 4145

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  5,065 评论

TripAdvisor 评级  4.5/5  757 评论

卓越奖 2024

地點便利、環境乾淨、服務人員專業友善

客户意见评级 4.5/5

黃. 商务住宿 - 所有已确认评论

簡單舒服愉快。

Dear Chang-Szu H., We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leticia, Digital Marketing Manager.

Camp stretcher in South Bank and bad customer service.

Tripadvisor 评级 1.0/5

James L 经 TripAdvisor 认证的评论

When we arrived in our room we noticed mould in the bathroom and showers. Unfortunately it didn’t end there. I then noticed while laying on my twin share queen bed, lots of ants crawling around. They were also running up the wall and window. When we contacted front of house they had no decent solutions or compensation. Only trying to offer me a free drink and a single bed camp stretcher in another room. This is disgusting service and the fact of offering no financial compensation or another room that we booked they could only offer a camp stretcher bed. This is not the type of thing you would expect at a 4.5 hotel, I would be treated better at a backpackers. I do not recommend this place at all. Find a 3 star with good reviews.

Thank you Samantha (Group Reservations Co-ordinator)

Tripadvisor 评级 5.0/5

Alison G 经 TripAdvisor 认证的评论

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Dear M271PXalisong, thank you so much for your great review! We're happy to know that you had a smooth and pleasant experience when (booking and) staying with us. I forwarded your comments to Samantha and the rest of the team, and we're all looking forward to welcoming you back in the future. Kind regards. Leticia, Digital Marketing Manager.

Great conference location

Tripadvisor 评级 5.0/5

Kim T 经 TripAdvisor 认证的评论

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Dear kimtJ2632AH, thank you so much for your glowing review! We're thrilled to know that you had a seamless event with us! I'll make sure to forward your comments to our Events team and we're all looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Poor service, mediocre room and challenging Gym

Tripadvisor 评级 1.0/5

EricJ123 经 TripAdvisor 认证的评论

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

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其他网络用户评价我们的酒店

  • 1,687 评论 8.9/10 位置
  • 2,567 评论 8.3/10 房间
  • 2,728 评论 9.1/10 服务
  • 52 评论 6.4/10 上网
  • 1,020 评论 7.7/10 清洁度
  • 985 评论 7.6/10 舒适度
  • 852 评论 7.8/10 食物
  • 710 评论 8.5/10 早餐

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